ITIL4 Foundation

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This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.  It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines.

CodeScheduleDurationTimingLocationDelivery FormatFull/Short Course
ILFN15 – 19 Oct ’2305 Days4:00 PM – 7:30 PM OTrain – AmmanPublic ClassroomShort Course